FAQs

What are weft/bundles & I-tip Hair Extensions?

Weft bundles are hair strands that are stitched and sealed together at the base with fine thread using a weaving machine. I-tip hair extensions are small individual pieces which has been sealed together with keratin glue at the root.

Where does our hair extensions come from?

Sugar Hair Extensions comes from all over the world depending on the texture of the hair. Most origins are from India,  Brazil,  Cambodia, and Asia.

Is Sugar Hair 100% virgin human hair?

YES!!! ABSOLUTELY!! We sell nothing but the best HIGH QUALITY raw unprocessed virgin remy human hair.

How long does Sugar Hair Extensions last?

Our hair Extensions can last up to a 1+ year depending on proper care. Please read under “maintenance” on how to maintain your extensions when purchasing your hair extensions.

Can I color, bleach, straighten, or curl my hair extensions?

YES! It’s 100% human hair. You may bleach, color, flat iron, and curl your hair extensions.  All curl/wavy textures will bounce back to its original texture once shampooed or wet. PLEASE KEEP IN MIND, not to continuously add a lot of direct heat or to over process with chemicals constantly. It will bring down the life span of the hair extensions. (DON’T OVER DO IT).

How many bundles or I-tips is needed for a full head?

2 Bundles are needed for a full installation depending on the length (14”-18” in.). If your going longer than 18” then we suggest doing 3-4 bundles. I-tips you will need 100-200 pieces for a full installation (14”-18” in.) and 200-300 pieces if your going longer than 18” in.

How do I maintain my hair extensions?

Please read under “maintenance” of the product you will be purchasing from.

RETURN, EXCHANGES, & REFUND POLICY

PLEASE CHOOSE CAREFULLY AND WISELY! ALL SALES ARE FINAL ONCE PURCHASED! NO EXCEPTIONS! NO REFUNDS! NO EXCHANGES! YOU CAN NOT CANCEL ANY ORDER ONCE IT’S BEEN SUBMITTED!

How long does shipping and processing take?

Sugar Hair Extensions ships with USPS.  All orders takes 1-2 business days to process your order. After your order had been processed,  your order will ship out and can take up to 7 business days to arrive at it’s destination. Express shipping could be shorter if option is given. International shipping can take up to 14 business days for arrival.  ( WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES! WE ARE NOT RESPONSIBLE FOR ANY DAMAGES DUE TO THE COURIERS MISTAKES! WE ARE NOT RESPONSIBLE FOR LONGER DELIVERY WAIT TIME DUE TO THE COURIERS  NEGLIGENCE! SHIPPING TIME IS NOT GUARANTEED!